Privacy Policy

1. Introduction

FlexiFrame Packing Studio (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website and purchase courses.

2. Information we collect

• Account information: name, email address, and password (encrypted).
• Contact information: phone number if provided, and messages you send to support.
• Transaction details: course selections and purchase history (no payment card data is stored on our servers).
• Usage data: pages visited, device information, and approximate location based on IP address.
• Cookies and similar technologies used to remember preferences (e.g., theme selection and cookie consent).

3. How we use information

• Provide and improve our courses and website features.
• Communicate with you about purchases, updates, and support requests.
• Prevent fraud and maintain the security of our services.
• Comply with legal obligations and enforce our Terms.

4. Legal bases

We process personal data on the basis of consent, contract performance, legitimate interests, and compliance with law, depending on the context.

5. Sharing of information

We may share information with service providers who help deliver our services (e.g., email delivery, analytics). We do not sell personal data.

6. Cookies

We use essential cookies for site functionality and preferences, such as storing theme choice and cookie consent. You can control cookies via your browser settings.

7. Data retention

We retain personal data as long as needed to provide services and for legitimate business purposes, including legal and security requirements.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to withdraw consent.

9. Security

We use reasonable administrative, technical, and organizational measures to protect personal data. No method of transmission is 100% secure.

10. Children

Our courses are intended for adults. We do not knowingly collect personal data from children under 13.

11. International transfers

If we transfer data across borders, we use appropriate safeguards consistent with applicable law.

12. Changes to this policy

We may update this policy. We will post the new version with an updated effective date.

13. Contact

If you have questions, contact us at [email protected] or +1 (415) 555-0198.